We will calculate the shipment charges based on either the actual or volumetric weight, whichever is the greater
(A)Actual Weight: physical weight in kilogram, including outer packaging of the shipment
(B)Volumetric weight: the cubic measurement (cm³) [Length (cm) x Width (cm) x Height (cm)] of the outer carton divided by 5000
You can use our Shipping Charge Calculator to estimate the shipping charge.

There is no customs tariff in Hong Kong, the basic shipping charge does not include tax & duties.
But we will provide tax included option as (Deliver Duty Paid) option and tax excluded option as (Deliver Duty Unpaid) different Asian destinations.
You can simply using our tax & duty calculator to calculate the tax required for your destination by slecting the category of goods and the value of the product.

We are able to ship the product as long as it is not prohibited Item or exceeding the size limit.
Please refer to our prohibited Item list or click here to check the size restrictions of our overseas warehouses.

Under normal circumstances, we won't reject the parcel. Unless for the following circumstances:
Unsettled fee or tax of the parcel which requires our warehouse to pre-pay to receive it.
The size or weight of the parcel is exceeded our warehouse size restriction.

All parcels will be covered by the basic insurance with a maximum compensation of USD 100. You may also purchase an additional cargo insurance through us, the premium will be 3% of the declared package value.
(A) For loss of goods, a maximum of USD 2,400 per package will be reimbursed.
(B) In case of damaged goods: Up to 30% of the declared package value or $700 per package, whichever is lower.
You can select "Package Protection" to purchase the insurance to during the shipment checkout and pay the premium together with the shipping fee.